Privacy policy

Last updated: January 15, 2026

ZeroWasteStore (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit or make a purchase from zerowastestore.com (the “Site”).

This Privacy Policy applies to visitors located in the United States, unless otherwise stated in the International Privacy Addendum below.

1. Information We Collect

A. Personal Information You Provide

When you interact with our Site, we may collect personal information that you voluntarily provide, including but not limited to:

  • Name

  • Email address

  • Billing and shipping address

  • Payment information

  • Phone number

  • Order history

  • Account details

B. Information Collected Automatically

When you visit our Site, we automatically collect certain information about your device and how you interact with the Site, including:

  • IP address

  • Browser type and version

  • Time zone

  • Device identifiers

  • Pages viewed and referring URLs

  • Interactions with advertisements

2. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to:

  • Operate and secure our website

  • Understand how visitors interact with our Site

  • Analyze performance and improve user experience

  • Support advertising and marketing activities

Essential vs. Non-Essential Cookies

Essential cookies are required for the basic operation of the Site, such as enabling shopping cart functionality, processing payments, maintaining account security, and remembering user preferences. These cookies cannot be disabled without impacting the functionality of the Site.

Non-essential cookies include analytics, performance, and advertising cookies that help us understand how visitors use our Site and support marketing activities. Where required by applicable law, these cookies may be subject to consent or opt-out controls.

Cookie Management Options

You can manage or disable cookies through your browser settings at any time. Most web browsers allow you to control cookies through their settings preferences. Please note that disabling certain cookies may impact the functionality and performance of the Site. For more information, consult your browser’s help documentation.

U.S. Consent Framework

Under U.S. privacy laws, your consent is not required for the use of these technologies. However, you have the right to opt out of the sale or sharing of personal information for targeted advertising purposes at any time.

You may exercise your privacy rights by:

3. How We Use Your Information

We use your personal information to:

  • Process and fulfill orders

  • Communicate with you about purchases, products, or services

  • Provide customer support

  • Improve and optimize our Site

  • Deliver relevant advertising and marketing

  • Detect and prevent fraud or misuse

  • Comply with legal obligations

4. Sharing of Personal Information

We may share personal information with trusted third parties to help operate our business, including:

  • Payment processors

  • Shipping and fulfillment providers

  • Analytics and performance tools

  • Advertising and marketing partners

Sale or Sharing for Targeted Advertising

Clarification of “Sale” and “Sharing”
Under applicable U.S. state privacy laws, including the California Privacy Rights Act (CPRA), “sharing” includes the disclosure of personal information for cross-context behavioral advertising or targeted advertising, even if no money is exchanged.

References in this Privacy Policy to the “sale or sharing” of personal information include such advertising-related data disclosures as defined by applicable law.

Certain data sharing activities may be considered a “sale” or “sharing” of personal information under U.S. state privacy laws. You have the right to opt out of these activities at any time.

To opt out, visit: https://zerowastestore.com/pages/data-sharing-opt-out

5. Global Privacy Control (GPC)

We recognize and honor Global Privacy Control (GPC) signals as a valid request to opt out of the sale or sharing of personal information for targeted advertising, in accordance with applicable U.S. state privacy laws, including the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

6. Your Privacy Rights (U.S. Residents)

Depending on your state of residence, you may have the right to:

  • Know what personal information we collect

  • Access your personal information

  • Request deletion of your personal information

  • Correct inaccurate personal information

  • Opt out of the sale or sharing of personal information

  • Limit the use of sensitive personal information (if applicable)

  • Not be discriminated against for exercising privacy rights

You may exercise these rights by contacting us using the information below or by visiting our Data Sharing Opt-Out page.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy . Depending on where you live, you may exercise certain rights with respect to your personal information here Shopify Privacy Portal Link.

9. Third Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

10. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is 100% secure.

11. Children’s Privacy

Our Site is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last updated” date.

13. Accessibility

We are committed to ensuring this Privacy Policy is accessible and easy to understand for all users. If you have difficulty accessing or reading this policy, or require it in an alternative format, please contact us using the information below and we will make reasonable efforts to accommodate your request.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Email: [email protected]
Mailing Address: 1669 Southeast South Niemeyer Circle, Suite 101, Port St. Lucie, FL, 34952, US

International Privacy Addendum

(EU / EEA, United Kingdom & Canada)

This section applies only to individuals located in the European Union (EU), European Economic Area (EEA), United Kingdom (UK), and Canada. If you are located in the United States, the Privacy Policy above applies.

A. Legal Bases for Processing (EU / EEA & UK)

If you are located in the EU, EEA, or UK, we process your personal information under one or more of the following legal bases:

  • Your consent, where required (such as for non-essential cookies)

  • Performance of a contract, including processing orders and providing requested services

  • Compliance with legal obligations

  • Legitimate interests, such as improving our website, preventing fraud, and marketing our products, provided those interests are not overridden by your rights

B. Cookies & Consent (EU / EEA & UK)

For visitors located in the EU, EEA, or UK, we use cookies and similar technologies only where permitted by law and, where required, only after you provide consent through our cookie consent banner.

You may manage or withdraw your cookie preferences at any time through the cookie banner or your browser settings.

Essential cookies required for the operation of the Site may be used without consent where permitted by law.

C. Your Rights Under GDPR (EU / EEA & UK)

If you are located in the EU, EEA, or UK, you have the right to:

  • Access your personal information

  • Request correction of inaccurate personal information

  • Request deletion of your personal information

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time (where processing is based on consent)

  • Lodge a complaint with a supervisory authority in your country of residence

D. International Data Transfers

Your personal information may be transferred to and processed outside of your country of residence, including in the United States. Where required by law, we implement appropriate safeguards, such as standard contractual clauses approved by the European Commission or other lawful transfer mechanisms.

E. Canada (PIPEDA)

If you are located in Canada, we collect, use, and disclose personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.

We generally obtain consent for the collection, use, or disclosure of personal information, except where consent is not required or is otherwise permitted by law. Consent may be express or implied, depending on the sensitivity of the information and the context in which it is collected.

You may withdraw consent at any time, subject to legal or contractual restrictions, by contacting us or adjusting your privacy preferences where available.

F. How This Addendum Interacts With Other Regions

  • EU / EEA / UK visitors are presented with a cookie consent banner and consent controls as required by law.

  • U.S. visitors are governed by the opt-out framework described in the main Privacy Policy and are not required to provide opt-in consent for cookies.

  • Canadian visitors receive notice and choice consistent with PIPEDA requirements.