return policy
Returns & Our Green-First Approach 💚
In keeping with our mission, we take a Green First approach to returns. While we do accept returns, we encourage thoughtful purchasing whenever possible, as returns have a significant environmental impact. In the US alone, product returns generate over 4 billion pounds of landfill waste and 15 million metric tons of CO₂ emissions every year. By shopping mindfully, we can all help reduce unnecessary waste and support a lower-impact future.
Returned products generate over 4 billion pounds of landfill waste per year in the U.S. alone.
During the return process, trucks burn roughly 1.6 billion gallons of diesel fuel...
Resulting in 15 million metric tons of carbon dioxide emissions.
That’s why we’re thoughtful about every product and brand we carry. Each item on ZWS is carefully chosen to meet our standards for sustainability, performance, and quality — so you can shop with confidence, knowing you’re choosing something made to last.
We encourage you to take a moment to read reviews from customers like you before placing an order. And if you do make a purchase, we’d love for you to share your experience too. Your feedback helps our community shop more confidently and supports more mindful choices for everyone.
If your order arrives damaged, goes missing, or if you have any questions or concerns about your products, please reach out to us at info@zerowastestore.com. Our team is always happy to help make things right.
