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return policy

Our Green First No Guarantee Return Policy

In keeping with our mission, Zero Waste Store cannot guarantee that returns will be accepted. By taking a Green First approach, we can all play a part in reducing the 4 billion pounds of landfill waste and 15 million metric tons of CO2 emissions generated from products returned each year in just the United States alone.

Returned products generate over 4 billion pounds of landfill waste per year in the U.S. alone.

During the return process, trucks burn roughly 1.6 billion gallons of diesel fuel...

Resulting in 15 million metric tons of carbon dioxide emissions.

This is why Zero Waste Store is extremely selective in choosing the eco-safe items and brands that we offer on our site, so that our valued customers can feel confident in knowing that they’ll always receive sustainable products of the highest quality. Before placing an order, please take all the time you need to read through product reviews left by customers just like you. And we encourage you to also share your experiences just the same, so that others can shop Zero Waste Store with the same confidence in quality that you have!  

If you do have any issues with your product, please email us and we will address these on a case-by-case basis.